ea67 Privacy Policy
Last updated: November 2026
Introduction
Welcome to ea67. We take your privacy seriously. This Privacy Policy explains how ea67 collects, uses, stores, and protects your personal information when you use our platform—including our website, mobile app, and related services. By accessing or using ea67, you agree to the terms outlined here. If you do not agree, please do not use our services.
ea67 operates in the online gaming industry and is committed to complying with applicable data protection laws in Bangladesh and internationally. We believe in transparency: you should understand exactly what data we gather and why.
Data We Collect
Account Registration
When you create an ea67 account, we collect your full name, date of birth, email address, phone number, residential address, and username. These details help us verify your identity, comply with age restrictions (18+), and provide customer support.
Payment & Financial Information
To process deposits and withdrawals, we collect your preferred payment method details. For bKash, Nagad, Rocket, Upay, and bank transfers, we record transaction amounts, dates, and reference numbers. We do not store full payment credentials directly on our servers; payment processors handle sensitive data using encrypted connections.
Identity Verification (KYC)
Before your first withdrawal, we require Know Your Customer (KYC) verification. You must submit a copy of your National ID Card, Passport, or Driving Licence. We securely store these documents for up to 12 months after your account closure to comply with anti-money laundering regulations.
Behavioral & Technical Data
Our servers automatically log your IP address, device type, browser version, operating system, and timestamps of your actions. We track which games you play, your bet amounts, win/loss outcomes, and session duration. This data helps us detect fraudulent activity, optimize platform performance, and personalize your experience.
Communication Data
If you contact our 24/7 Live Chat support, we record your messages, questions, and our responses. Email correspondence with [email protected] is also archived for quality assurance and dispute resolution.
Data Minimization: We collect only information necessary to provide gaming services, comply with legal obligations, and prevent fraud. We do not sell your data to third parties for marketing purposes.
How We Use Your Information
Service Delivery
Your account details enable us to deliver gaming services, process your deposits and withdrawals, calculate bonuses (like our welcome package up to ৳8,000 or daily cashback at 0.6%), and manage your VIP tier progression. We use behavioral data to ensure fair play and prevent cheating.
Legal Compliance
We use your information to comply with KYC regulations, verify your age (18+), detect money laundering, respond to legal requests, and maintain records for tax and licensing authorities. Identity documents are retained for the periods required by law.
Platform Improvement
Aggregated, anonymized data from your gameplay helps us improve game selection, fix technical bugs, and enhance user experience. We analyze which games are most popular and which payment methods work best for our Bangladesh player base.
Security & Fraud Prevention
We monitor unusual login patterns, rapid successive withdrawals, and suspicious betting behavior to protect your account and prevent unauthorized access. If we detect fraud, we may temporarily freeze your account pending investigation.
Communications
We send transaction confirmations, bonus notifications, and promotional offers (only if you've opted in). You can unsubscribe from marketing emails at any time by clicking the link in each message or contacting [email protected].
Data Retention & Deletion
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Profile (Name, Email, Phone) | For account duration + 3 years after closure | Regulatory compliance, dispute resolution |
| Identity Documents (NID, Passport) | 12 months after account closure | Anti-money laundering requirements |
| Transaction History | Minimum 7 years | Tax authority requirements, audit trails |
| Gameplay Data (Bets, Wins) | 3 years after account closure | Fraud investigation, RTP verification |
| Support Chat Logs | 2 years after last interaction | Service quality, dispute evidence |
| IP Address & Device Logs | 1 year | Security monitoring, fraud detection |
You may request deletion of non-essential data by contacting [email protected], but we will retain information necessary for legal obligations. After your account is closed, we destroy personal data according to the schedule above, unless a legal hold applies.
Your Rights & Choices
Access Your Data
You have the right to request a copy of all personal information ea67 holds about you. Submit a request to [email protected] and we will provide it within 12 hours. You can also view your account profile, transaction history, and gameplay stats directly in your ea67 dashboard at any time.
Correct Inaccuracies
If your name, email, address, or phone number is incorrect, you can update it yourself in account settings. For KYC documents, contact support to arrange re-submission if information has changed.
Withdraw Consent
You may withdraw consent for optional data processing (like marketing emails) by unsubscribing or contacting support. However, withdrawal does not affect the lawfulness of processing that occurred before your request.
Data Portability
You can request your data in a standard, portable format (CSV or JSON). Email [email protected] with your request and we'll prepare it within 48 hours.
Restrict Processing
You may ask us to restrict how we use your data pending verification of a complaint or dispute. We will honor reasonable restrictions while maintaining our ability to provide core services.
Security Measures
ea67 employs industry-standard security protocols to protect your personal and financial information:
- SSL Encryption: All data transmitted between your device and our servers uses 256-bit SSL encryption, visible by the padlock icon in your browser.
- Secure Password Storage: Passwords are hashed using bcrypt with salt, never stored in plain text.
- Firewalls & Intrusion Detection: Our infrastructure includes multi-layered firewalls and real-time intrusion detection systems.
- Two-Factor Authentication: Optional 2FA via email or SMS adds an extra layer to your account login.
- Access Controls: Only authorized ea67 staff can access your data, and access is logged and monitored.
- Regular Security Audits: We conduct quarterly penetration tests and annual third-party security assessments.
While we implement robust safeguards, no system is 100% secure. If you suspect a data breach or unauthorized access to your ea67 account, contact [email protected] immediately.
Third-Party Links
ea67 may link to external websites for information (e.g., responsible gaming resources, banking partners). We are not responsible for the privacy practices of third-party sites. Review their privacy policies before sharing personal information. When you leave ea67 through an external link, this Privacy Policy no longer applies.
Get in Touch
If you have questions about this Privacy Policy, wish to exercise your data rights, or suspect a privacy violation, contact us:
- Email: [email protected]
- Live Chat: Available 24/7 on ea67.ws
- Response Time: We respond to privacy inquiries within 12 hours during business days.
This Privacy Policy is effective as of November 2026 and may be updated. We will notify you of material changes by email or through a prominent notice on our platform. Your continued use of ea67 after updates constitutes acceptance of the revised policy.